Privacy Policy

1. Overview

JMAC Web ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Account information — name, email address, and password when you register
• Profile information — optional details you add to your account
• Usage data — pages visited, features used, and general interaction patterns
• Device data — browser type, operating system, and IP address
• Contact form data — name, email, company, and message content when you reach out

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Communicate with you about your account or inquiries
• Send relevant updates (only with your consent)
• Monitor and analyze usage trends to improve the user experience
• Protect against unauthorized access and ensure site security

4. Cookies & Analytics

We use essential cookies for authentication and site functionality. We may use analytics tools (such as Application Insights) to understand how the Site is used. These tools collect anonymized usage data. You can control cookie preferences through your browser settings.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers — hosting (Azure), email (Azure Communication Services), and analytics, under strict data processing agreements
• Legal requirements — when required by law, regulation, or legal process

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication (including passkey/WebAuthn support), and role-based access control. While no system is completely secure, we take reasonable steps to protect your information.

7. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact

If you have questions about this Privacy Policy, please contact us.